Trapped in a framework that promotes distrust
The world is becoming increasingly digital and we’re powerless to stop it. We shop online, we pay our bills on our smartphone or computer, and our medical records and personal data is stored digitally. But do we really trust that the information stored is accurate? Can we be sure our digital transactions won’t be compromised? Do we trust that our personal information is safe and secure? Are the things we see and read even real? How do we know? These questions and concerns have given rise to a concept known as Digital Trust. But what does it really mean?
Digital Trust can be defined as the process to establish and manage the myriad of digital interactions and relationships between governments, businesses, individuals and things. Digital Trust is not only about trusting the digital transactions themselves, but also trusting the digital landscape in which they function and operate. Trusting digital content used to make decisions, as well as trusting that technology interactions will have a safe, predictable outcome irrespective of the application or purpose, is all part of Digital Trust.
After decades of using information technology, we have never stopped to question the fundamental principles the IT framework was built on. Challenges such as security, privacy, poor data quality and integrity, multiple unauthenticated identities and others have been addressed by building tools, workarounds and fixes -- rather than questioning the core principals and repairing the foundation. After decades of rapid technology development and evolution, we are trapped in a framework that promotes Digital Distrust.
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